DATE UPDATED & EFFECTIVE FROM – 01/01/2024

ArmourTech Site Security Pty Ltd (“ArmourTech Security”) is committed to protecting the

privacy of its customer’s and safeguarding the information we have collected. Our privacy

policy is detailed in this policy document. Please contact our Customer Service team on

1300 201 264 if you wish to discuss the policy and its contents.

ArmourTech Security is bound by the Commonwealth Privacy Act 1988 (including the

National Privacy Principles) (“Privacy Act”), and as such, this policy has been drafted in

accordance to the principles concerning the protection of your personal information.

By providing your personal information to ArmourTech Security, either through our website,

our staff or otherwise, you agree to the collection, use and disclosure of that information in

accordance with this Privacy Policy. If you do not consent to certain uses of your personal

information, we may not be able to provide you with a particular product or service.

This policy is a public document and has been prepared in light of the National Privacy

Principle 5: Openness.

1.0 Collection

1.1 ArmourTech Security will only collect Personal Information where the information is

necessary for ArmourTech Security to perform one or more of its functions or activities. In

this context, “collect” means gather, acquire or obtain by any means, information in

circumstances where the individual is identifiable or identified.

1.2 ArmourTech Security collects Personal Information primarily to supply customers with

the products and services ordered. ArmourTech Security also collects and uses Personal

Information for secondary purposes including (but not limited to):

• Billing and account management;

• Business planning and product development; and

• To provide individuals with information about promotions, as well as the products

and services of other ArmourTech Security companies and other organisations.

1.3 ArmourTech Security will take reasonable steps to notify individuals (including, but not

limited to, our customers) of the matters listed below at or before collecting any personal

information. This includes if the information is collected from someone else.

• The purpose for which we are collecting the information;

• Our identity and how individuals can contact us, if this is not obvious;

• That individuals can access the personal information that ArmourTech Security holds

about them;

• That individuals should contact us if wish to access or correct personal information

collected by us or have any concerns in relation to personal information; the

organisations or types of organisations to whom we usually disclose the personal

information including related bodies corporates and contractors; where applicable,

any law that requires the personal information to be collected;

• The consequences (if any) for the individual if all or part of the personal information

is not provided to ArmourTech Security.

1.4 Where it is not practicable for ArmourTech Security to notify individuals of all of the

Collection Information before the collection of Personal Information, ArmourTech Security

will ensure that individuals are notified of the Collection Information as soon as possible

after the collection.

1.5 ArmourTech Security will collect personal information only by lawful and fair means and

not in an unreasonably intrusive way. Where possible, ArmourTech Security will collect

Personal Information about that Individual from that Individual.

2.0 Use and Disclosure

2.1 ArmourTech Security will not use or disclose personal information about an individual for

a purpose (secondary purpose) other than the primary purpose of collection unless:

• The individual has consented to the use or disclosure; or

• The secondary purpose is related to the primary purpose of collection and, if the

personal information is sensitive information, directly related to the primary

purpose of collection and the individual would reasonably expect ArmourTech

Security to use or disclose the information for the secondary purpose.

2.2 ArmourTech Security Uses Personal Information primarily for the purposes listed in 1.2

above.

2.3 If ArmourTech Security conducts any Direct Marketing to individuals it will ensure that:

• The individual has not made a request to ArmourTech Security not to receive

direct marketing communications;

• The individual is clearly notified of their right to Opt Out from further Direct

Marketing;

• There is only one Use of the information before the Opt Out right is given

• The individual is given an Opt Out in all further instances of Direct Marketing if

they have not previously chosen to Opt Out; and

• If the individual Opts Out of all Direct Marketing the Opt Out will be respected by

2.4 ArmourTech Security may also use Personal Information for reasons related to law

enforcement or internal investigations into unlawful activities.

2.5 ArmourTech Security may Disclose Personal Information to related or unrelated third

parties if consent has been obtained from the individual. This will include obtaining the

individual’s consent for Disclosures made under the credit reporting requirements of the

Privacy Act.

2.6 ArmourTech Security may Disclose Personal Information to law enforcement agencies,

government agencies, courts or external advisers where permitted or required by law.

2.7 If a Disclosure is not for a Primary Purpose; is not for a related Secondary Purpose; or

upfront consent has not been obtained, ArmourTech Security will not Disclose Personal

Information otherwise than in accordance with the exceptions set out at 2.5 to 2.7 above.

2.8 ArmourTech Security will not use Personal Information without taking reasonable steps

to ensure that the information is accurate, complete and up to date.

2.9 ArmourTech Security does not generally sell or share its customer lists on a commercial

basis with third parties but if it did, it would only do so if we had the appropriate consent of

the individual involved.

3.0 Information quality

3.1 ArmourTech Security will take reasonable steps to ensure that the information it

collects, uses and discloses is accurate, complete and up-to-date.

4.0 Information security

4.1 ArmourTech Security requires employees and contractors to perform their duties in a

manner that is consistent with ArmourTech Security’s legal responsibilities in relation to

privacy.

4.2 ArmourTech Security will take all reasonable steps to ensure that paper and electronic

records containing Personal Information are stored in facilities that are only accessible by

employees of the company for the sole purpose of performing their job.

4.3 ArmourTech Security will review, on a regular and ongoing basis, its information security

practices to ascertain how ongoing responsibilities can be achieved and maintained.

4.4 ArmourTech Security will take reasonable steps to destroy or permanently de-identify

personal information if it is no longer needed for any purpose.

5.0 Openness

5.1 ArmourTech Security’s Privacy Officer will be the first point of contact for inquiries about

privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy should

do so by contacting ArmourTech Security’s Privacy Officer.

5.2 ArmourTech Security’s website will contain a privacy statement and will include a copy

of this Privacy Policy.

5.3 This Privacy Policy is a publicly available document and is accessible by the general

public.

5.4 On request by a person, ArmourTech Security will take reasonable steps to let the

person know, generally, the sort of personal information it holds, for what purpose, and

how it collects, holds, uses and discloses that information.

6.0 Access and correction

6.1 ArmourTech Security will allow its records containing Personal Information to be

accessed by the individual concerned in accordance with the Privacy Act.

6.2 ArmourTech Security will correct its records containing Personal Information as soon as

practically possible, at the request of the individual concerned in accordance with the

Privacy Act.

6.3 Individuals wishing to lodge a request to access and/or correct their Personal

Information should do so by contacting ArmourTech Security’s Privacy Officer.

6.4 ArmourTech Security may charge a fee for processing an access request.

7.0 Anonymous transactions

7.1 ArmourTech Security will not make it mandatory for visitors to its websites to provide

Personal Information.

8.0 Transferring personal information overseas

8.1 ArmourTech Security will only send Personal Information to an unrelated organisation

overseas where:

• The individual’s has provided consent to the transfer; or

• The transfer is necessary for the performance of a contract between the individual

and the organisation;

• The transfer is necessary for the conclusion or performance of a contract concluded

in the interest of the individual between the organisation and a third party; or

• The transfer is for the benefit of the individual was impracticable to obtain the

consent of the individual prior to that transfer and if it were practicable to obtain

such consent, the individual would be likely to give the consent.

9.0 Definitions

“Collect” means gather, acquire or obtain by any means, information in circumstances

where the individual is identifiable or identified.

”Collection Information” means the information outlined in 1.3 notified to individuals prior

to, or as soon as practical after, the collection of their Personal Information.

”Direct Marketing” means the marketing of goods or services through means of

communication including written, verbal or electronic means.

”Disclosure” generally means the release of information outside ArmourTech Security.

“Individuals” includes any natural persons and legal entity as defined by the Corporations

Act. ”Opt Out” means an individual’s expressed request not to receive further Direct

Marketing.

”Personal Information” means information or an opinion (including information or an

opinion forming part of a database), whether true or not and whether recorded in a

material form or not, about an individual whose identity is apparent, or can reasonably be

ascertained from the information or opinion.

”Primary Purpose” is the dominant or fundamental reason for information being collected in

a particular transaction.

“Privacy Act” means the Commonwealth Privacy Act 1988 (including the National Privacy

Principles). “Privacy Policy” is taken to mean this privacy policy document.

”Reasonable Expectation” means a reasonable individual’s expectation that their personal

information might be Used or Disclosed for the particular purpose.

”Use” means the handling of Personal Information within ArmourTech Security.

Contacting ArmourTech Security

If you require further information regarding ArmourTech Security’s Privacy Policy, you can

contact our Privacy Officer:

Name: Nick Byrne

Position: Privacy Officer

Email: info@armourtech.au

ArmourTech Security Pty Ltd Privacy Policy